Cleverics is a company that helps to implement and use Information technology with a high effect and proper risk control. And with pleasure.

Our company delivers professional services in information technology management area:

• we know how to implement governance and control over IT
• we know how to plan and perform IT projects
• we know how to build an IT service management system, how to control and improve it
• we know how to implement an IT infrastructure management, IT services support and operations

Basically our services can be delivered in form of education as well as in project form (projects usually mean implementation of certain management solutions or an assessment of current IT management performance).

Our services are addressed to those who need to manage information technology effectively and efficiently. To those who depends on IT in their work and to those who governs IT in enterprises. To those who buy IT services and to those who deliver them. To customers as well as to end users. To managers as well as to technical specialists.

By using our expertise we help our customers to establish IT strategy, to implement or to improve IT management processes, to define and to carry out steps necessary to move some IT management functions to an external company (outsourcing). We can help you to organize and to start a Service desk as well as technical support group (Helpdesk). We can help you to build a configuration management process and a viable CMDB. We also can help you to start an effective change management, to calculate costs of IT services, to select and configure specialized software tools and to accomplish a lot of other tasks.

In our work we use such materials as ITIL, MOF and other knowledge sources in ITSM (IT Service Management) area, CObIT and other materials of ITGI (IT Governance Institute), various ISO standards (like ISO 9000, ISO 19011, ISO 20000, ISO 27000, ISO 38500, ISO 12207) as well as other standards in IT management, governance and control. We do know these materials and we are ready to provide corresponding certificates to confirm that.

Team

Our team involves experienced specialists who have been working together for several years. Together we gained wide practical experience – dozens of successful projects and thousands of educated specialists. And each project, each training delivered made this experience richer and more useful. IT management is our speciality. We are glad to share our expertise to help you in accomplishing your tasks.

Environment

Cleverics perform their work on basis of clear vision of modern tasks in IT management area and taking into account real conditions of Russian market:

• Significant budget cuts and focus on short-term investments require the following things from service providers: maximum flexibility in pricing and in ways of service delivery, readiness to take responsibility for the final results and will to achieve them. Flexibility and focusing on customer tasks are basic principles of Cleverics.
• Unfortunately customers of services in IT management area perceive high quality services as a pleasant exception. Projects completed in time as well as projects meeting all customers’ expectations are still rare occurrences. We pay much attention to our commitments starting from the very first steps with a customer, well before an agreement occurs. Clear task definition and wide practical experience allow us to maintain our reputation. The best confirmation of that are our customers, who turn to our assistance again and again, and their credit is a great value for us.
• Despite consulting in IT management area means assistance to customers with assessment or improvement of their performance in IT management, in many real-world projects consulting is still substituted with deployment of certain software products. We understand perfectly that improvement in IT management usually involves not only documenting some processes or implementation of a software product to automate them but also work with people. We pay much attention to work with people and organizational changes, and it helps us to achieve impressive results.

Mission

Cleverics is a company which helps to organize an effective information technology management. In our work we rely on the following premises:

• nformation technology should bring value to those who use it (IT customers)
• what IT customers see as a result of usage of information technology should meet their expectations
• costs involved in implementation, maintenance and operation of IT solutions are subject of justification and control
• application of information technology shouldn’t lead to either unpredicted or uncontrolled risks

We say a company «manages its information technology effectively» if that company fulfills all the requirements above. We are quite sure this is possible. We state our mission as the follows: to help companies to achieve an effective management of information technology.

Goals

• Effective information technology management
• Increase of productivity
• Cost control and reduction
• Proper risk management

Our princliples

In our work we rely on certain basic principles, which are very important for us. Our specialists have implemented lots of projects focused on increase of information management effectiveness, gained experience of seeking for optimal solutions and managing project risks in a huge variety of situations. We studied our successes and failures, wins and defeats and learned the following rules:

We solve real-world problems. We work with companies which really depend on effective information technology usage and management.

We don’t waste our time on constructing castles in the air. We don’t help to draw budgets. We don’t implement magic solutions we’ve just read from books. We don’t invent new concepts just to have one more concept.

Target audience

Our specialty is information technology management. That’s why our services are primarily addressed to companies seeking for effective usage of information technology as well as to IT departments which are responsible for effective information technology management.

According to our principles we treat as the most important the following properties of companies we work with:

• Constructive approach to IT management: our services are more useful for companies where IT is perceived as an important contributor to business and taken into account when making business decisions.
• Strong result orientation: both education and consulting are services which are only useful if a customer tries to use them to accomplish his or her tasks. We deliver these services, however we can’t really help to a customer to succeed without his or her participation.
• Availability of internal resources: unfortunately, we are not wizards. To achieve effective management of any object one always need some resources: people, money, tools… We know how to properly use them to achieve the highest possible effect, yet we don’t know how to succeed with no resources at all.

If these conditions are met we can surely offer our services to you regardless of what business sector your company fits, tools you use to automate your activities, organizational structure etc. We also don’t believe IT infrastructure scale and complexity should be considered as key factors which determine our chances to succeed.

Apparently there are some restrictions which have to be taken into account. For example Cleverics speaks Russian and English languages only. Nevertheless, we are glad to investigate your situation, to go deep into your complications and expectations, to find the best way to help you.

More information

For more information and service requests please use phone number +7 (495) 517-57-25, e-mail This e-mail address is being protected from spambots. You need JavaScript enabled to view it , special direct connection form or simply send us a message: Mandatory* Message  *   Please, fill in Name  *   Please, fill in Phone E-mail   Please, fill in correct e-mail address     Field not valid (required or bad value)